Support

How can we help?

Questions about a device, a plan or a payment? Most answers are a tap away, and a real person is on hand when you need one.

Talk to a person

The things people ask us most, ready to do in a minute.

See where your application is with your reference.

Pay with Wave or QMoney, or dial *928*922#.

Get in-person help at a Norex store or verified agent.

Quick answers on plans, deposits, pickup and more.

Pay from your mobile money wallet, or dial a code from any phone, no internet needed.

Mobile money we accept

No data? Dial

*928*922#

Bring your ID and reference, and our team will help you in person.

Head office

Kairaba AvenueSerrekunda, The Gambia

Opening hours

Mon–Sat, 8am–6pm